
The blog
When Hope Feels Out of Reach
Here’s what I’m learning: We don’t build a better future by waiting until we feel hopeful. We build hope by experimenting as if the future we want is still possible.
Complicated vs. Complex Problems: A Leader’s Guide to Smarter Decision-Making
Many of the hardest problems—miscommunication, burnout, team dysfunction—aren’t problems you fix. They’re challenges you navigate.
The biggest mistake managers make that keeps their team from making progress
When an adaptive challenge is involved, a technical solution won’t solve your problem - it can’t address the core issues causing your challenge and won’t bring about the impact desired. That’s why we need a different approach.